Unit Range Eco Range Modular Range Unit Range Eco Range
    This section provides answers and guidance in relation to a number of common issues which can easily be rectified on site by the user.

Use the tabs above to select your general area of enquiry. This will provide a list of relevant Troubleshooting tips.

If you cannot find the answer to your issue, please Ask a Question or Request a Call Back.

Problem : The doors of the unit or modular section will not open.
Solution : 
  • It is likely that the product is not level. Please level the product again. The levelling should be checked with a suitable spirit level positioned in different directions and planes, and in alternative positions of the product. Instructions on the levelling of store unit double doors are additionally provided on the door of the product.

    Please see our Procedure Section for further information on installing our products.

Answers and assistance in respect of a wide variety of items relating to your trading relationship with Alsim
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